Forwarded this email? Subscribe here for more. Human Factors Are Always the Largest Factors The most expensive leadership development mistake isn’t what you think. It’s not picking the wrong training program. It’s not hiring the wrong coach. It’s not even choosing the wrong skills to develop. It’s forgetting that leadership problems are human problems. And human problems are always bigger than technical problems. In today’s newsletter, I’ll share why “soft skills” is the worst phrase in...